Exchanges & Refunds


EXCHANGE & REFUND POLICY
Due to hygiene and safety reasons, all makeup and skincare products are non-returnable and non-exchangeable.
The only exception is if the product arrives damaged, broken, or in poor condition during delivery.
To be eligible for a replacement, you must contact us within 12 hours of receiving your order and provide clear photos of the damaged product and its packaging.
Requests submitted after 12 hours of delivery cannot be accepted.

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